Errors & Omissions
The policy for financial loss caused by advice, service or administration, as distinct from clinical harm. In this book it usually means a claim about what you told someone rather than what you did to them.
The claim that actually happens
A patient alleges a treatment plan cost them money and delivered nothing
No physical injury is alleged. The claim is economic. Professional liability responds to bodily injury from treatment. It is not designed for a claim that the service was not what was promised.
What it responds to
- Financial loss from professional advice or service
- Failure to perform a service as described
- Administrative and billing errors
- Referral and treatment planning decisions
- Defense costs
What people assume it covers, and it does not
- Bodily injury from treatment, which is professional liability
- Deliberate misrepresentation
- Disputes about your own fees
Who usually does not have this
Staffing operations, consultancy arms and practices selling packages and programs rather than single treatments.
Cover360